Balancing AI Innovation with Human-Centered Design
In just a couple of decades, computers have evolved from single machines being used by a skilled operator in a work context to highly networked devices using artificial intelligence that promise to make our lives easier. However, if we lose sight of the humans using them when designing and developing AI-based applications, we also risk losing our humanity in the process. In this introductory webinar, David Geerts will explain how artificial intelligence in its broadest sense is impacting several key principles of good user experiences, and why we should actively design human-centered AI if we want to benefit the people using it - and therefore also the developers and companies creating and selling AI-based products. David will discuss four principles that are key to human-centered AI: transparency, human agency and control, trust and interruptability, illustrating each of these principles with several examples. Achieving these four principles of human-centered AI doesn’t happen by itself, so finally he will explain how human-centered design can be used to make sure AI-based systems are developed with human needs in mind.
About the lecturer
Dr. David Geerts is a freelance proposal manager, human-centered designer and trainer. He was Senior Research Manager of the KU Leuven Digital Society Institute (DigiSoc) in Belgium for three years, for which he organized and managed various events, facilitated internal and external collaborations, supported the submission of project proposals, and created national and international visibility. Before, he managed the Meaningful Interactions Lab (Mintlab) at KU Leuven for 17 years, while specializing in human-centered design and user experience of new technologies, including social media and interactive TV. David has published in various international conferences and journals and regularly gives presentations, tutorials and guest lectures on topics related to Human-Computer Interaction. In 2007, he co-founded u-sentric, an SME that provides CX and UX consultancy services. More info can be found at http://www.davidgeerts.eu/
